If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Thanks for your reply in follow the below steps and check if it helps. I can only resolve it every time by running F2 System Diagnostic and a Quick Hard Disk Scan (which doesn't report any problem), and then manually restart. Maybe I will create another thread for that problem. I think I need to update BIOS as I also have another problem: whenever I startup, most of the time I can't, and it leads to a blue screen that says "Boot Device Not Found.Hard Disk - (3F0)". But I went to the link, but under "Driver-Graphics", there's 7 options? Which one should I choose? Also in BIOS, there's two options: "ROM Family SSID 8433" and "ROM Family SSID 8436". It happened again yesterday, same problem. Main monitor is using HDMI, and second monitor is using one of the three Display Port slots on the card.īUT. All I did was unplug main monitor, then startup with just 2nd monitor on, then replug "main" monitor back in after the computer was operational after start up. Sorry I forgot about this thread as the monitors started working again shortly after I posted this thread and before your reply. Please refer to the program documentation for more information, it is to be used at your own risk. Display Driver Uninstaller can be downloaded here. Please run Windows Update and apply all available critical and important updates.ĭriver cleaning software, such as the AMD Clean Uninstall Utility or Display Driver Uninstaller (DDU), can completely remove any existing or damaged driver files and registry entries, thereby allowing a successful installation of the latest AMD driver software package.įor instructions on how to use and download the AMD Clean Uninstall Tool, please visit this page. The AMD Installer requires Windows to be fully updated. Visit the following link and download and save a fresh copy of these Microsoft Visual C++ redistributables.Uninstall all versions of the Microsoft Visual C++ currently installed.Install the downloaded Microsoft Visual C++ redistributable packages.Note down the versions of the Microsoft Visual C++ redistributables currently listed in Programs & Features.This error can also be caused if the Microsoft Visual C++ redistributables installed on the local machine are corrupted. ![]() Corrupted Microsoft Visual C++ Redistributable files.For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files Type "SFC /SCANNOW" (without quotes) and press Enter. To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). After a few minutes, the operation will continue. While running DISM you may notice the process will appear to pause at 20%. Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes) and press Enter. To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. Now that the same problem is reoccuring I'm thinking it could be a video card problem?Īny help would be much appreciated! Thank follow the below steps and check if it helps. At the time I thought the old LG had gone bad, so I purchased an identitcal BENQ, and the problem was resolved. ![]() My main monitor at the time was the same BENQ. I actually had this same problem before, when my second monitor was an old LG. I've repeated the process couple of times and the lagginess of the 1st monitor remains (while second monitor remains black) whenever the second monitor is plugged in. This issue goes away if I unplug the second monitor. At this point when I tried to replug second BENQ, this second monitor still remains black, and the first monitor's mouse becomes super laggy, everything on the monitor becomes laggy. I unplugged the secondard BENQ and the first BENQ (main monitor) is fine after restart. This morning still was fine when I woke the system, and then just an hour later, when I tried to wake it again, both screens would not show anything (power still on and connected). Hi, I currently have two BENQ GW2480 LED monitors connected, and had no trouble at all for three months (since I bought the monitors). Business PCs, Workstations and Point of Sale Systems. ![]()
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